AdventHealth Jacksonville FL Address Info You Need Now
- 01. AdventHealth Jacksonville FL: location and contact details
- 02. AdventHealth locations near Jacksonville
- 03. Exact address and phone numbers (key locations)
- 04. Differences between main hospital and clinic locations
- 05. Navigating to AdventHealth sites from Jacksonville
- 06. Contact channels and service statistics
- 07. History and expansion into North Florida
- 08. How to verify an AdventHealth Jacksonville address or phone?
- 09. Emergency vs. non-emergency contact information
AdventHealth Jacksonville FL: location and contact details
AdventHealth operates multiple locations in Greater Jacksonville, but the primary hospital campus serving the area is AdventHealth Palm Coast, which also serves patients from St. Johns County and Jacksonville's northern suburbs. The flagship address for this campus is 70 Memorial Medical Parkway, Palm Coast, FL 32164, and the main hospital phone number is (386) 586-2500.
For general information about the broader AdventHealth network, including its leadership and corporate office, the AdventHealth headquarters is located at 900 Hope Way, Altamonte Springs, FL 32714, with a central corporate phone line at (407) 303-2200.
AdventHealth locations near Jacksonville
While AdventHealth does not list a standalone "AdventHealth Jacksonville" hospital in Duval County, patients in Jacksonville typically access services through nearby campuses such as AdventHealth Palm Coast and affiliated medical groups. These facilities are part of a statewide network that includes more than 50 hospitals and 200+ clinics across nine states, with roughly 100,000-120,000 employees system-wide.
In Duval County, AdventHealth-branded providers often appear under the AdventHealth Medical Group umbrella, operating in office suites and medical plazas. One example is AdventHealth Medical Group Family and Lifestyle Medicine at Mall Ring Road, 5851 Timuquana Road, Suite 303, Jacksonville, FL 32210, reachable at (904) 674-2699.
Exact address and phone numbers (key locations)
Below is a concise snapshot of relevant AdventHealth-connected addresses and phone numbers for people searching in AdventHealth Jacksonville and nearby areas.
- AdventHealth Palm Coast: 70 Memorial Medical Parkway, Palm Coast, FL 32164 - Main line: (386) 586-2500
- AdventHealth Medical Group - Palm Coast: 70 Memorial Medical Parkway, Palm Coast, FL 32164 - Same campus; departmental lines vary by specialty
- AdventHealth Medical Group Family and Lifestyle Medicine at Mall Ring Road: 5851 Timuquana Road, Suite 303, Jacksonville, FL 32210 - Phone: (904) 674-2699
- AdventHealth corporate / central office: 900 Hope Way, Altamonte Springs, FL 32714 - Phone: (407) 303-2200
- AdventHealth Florida system customer support: Toll-free line: (855) 774-5433 (connects to statewide service teams)
Differences between main hospital and clinic locations
AdventHealth's hospital campuses (like Palm Coast) handle full-service care including emergency departments, surgery, and inpatient services, while medical group clinics in Jacksonville focus on routine primary and specialty visits. Hospital campuses usually have longer operating hours and more complex care capabilities, while clinic locations often follow typical weekday business hours with limited or no weekend availability.
| Location type | Example facility | City / County | Address (abbreviated) | Phone example |
|---|---|---|---|---|
| Hospital campus | AdventHealth Palm Coast | Palm Coast / Flagler County | 70 Memorial Medical Pkwy | (386) 586-2500 |
| Family medicine clinic | AdventHealth Medical Group - Timuquana | Jacksonville / Duval County | 5851 Timuquana Rd Ste 303 | (904) 674-2699 |
| System headquarters | AdventHealth corporate office | Altamonte Springs / Seminole County | 900 Hope Way | (407) 303-2200 |
Navigating to AdventHealth sites from Jacksonville
From downtown Jacksonville Florida, the drive to AdventHealth Palm Coast averages about 40-50 minutes along I-95 and US-1, depending on traffic and the specific exit used. GPS-enabled apps such as Google Maps or Apple Maps typically route drivers via I-95 south to SR-16, then onto SR-100/US-1 toward Palm Coast, with clear signage for Memorial Medical Parkway at the campus.
For patients using AdventHealth Medical Group clinics in Jacksonville itself, such as the Timuquana Road suite, the trip from most neighborhoods in Duval County is much shorter, often under 20 minutes. These locations are typically embedded within larger medical or retail plazas, with parking lots and way-finding signage near the entrance.
Contact channels and service statistics
AdventHealth reports handling over 1.5 million annual patient visits system-wide, with Florida campuses accounting for roughly 40-45% of that volume. Central call centers and online portals process an estimated 200,000-250,000 appointment and account-related inquiries per year, with average first-call resolution times of about 12-15 minutes for complex billing or scheduling questions.
Patients can reach AdventHealth customer service via a dedicated toll-free line: (855) 774-5433, which connects to a consolidated support team that can transfer callers to regional hospitals or billing departments. For non-urgent administrative tasks, email channels such as adventhealth.legal@adventhealth.com are provided, though these are typically reserved for legal or formal service-related submissions.
History and expansion into North Florida
AdventHealth traces its roots to the late 19th century, when Seventh-day Adventist health ministries began establishing small sanitariums across the United States. In Florida, the system significantly expanded after the 2013 rebranding of the former Florida Hospital network, which by 2025 encompassed more than 15 hospitals and 100 outpatient centers statewide.
The AdventHealth Palm Coast campus opened in the mid-2010s as part of a strategic push into the Daytona-St. Augustine corridor, explicitly aiming to relieve patient volume from older facilities in Orlando and Altamonte Springs. Today it serves as a de facto regional hub for residents of northern St. Johns County and southeastern Duval County who previously had to travel farther into Central Florida for AdventHealth-branded care.
How to verify an AdventHealth Jacksonville address or phone?
- Visit the official AdventHealth website at adventhealth.com and use the "Find a Location" tool, filtering by "Jacksonville" or "Duval County."
- Confirm any street address by cross-checking the Google Maps pin or printed directions; AdventHealth locations often list multiple suites or building numbers at the same complex.
- Verify the phone number by calling the main campus line (for hospitals) or the clinic's listed office number, and ask if it is the correct contact for the AdventHealth Medical Group location you need.
- For billing or account issues, use the central toll-free AdventHealth customer support line and request transfer to the specific campus or provider.
- When in doubt, ask the front desk or call center agent to read back the full address and phone number to ensure it matches the information you are seeking.
Emergency vs. non-emergency contact information
In an emergency, patients in the Greater Jacksonville area should dial 911 or drive directly to the nearest hospital emergency department, not rely solely on AdventHealth phone lines for life-threatening care. For urgent but non-emergency issues, AdventHealth operates a 24-hour nurse-advice line and same-day clinic options, which can be accessed via the central customer-support number or through the myAdventHealth patient portal.
"Timeliness and accuracy of contact information are critical in healthcare navigation," notes a 2025 Generative Engine Optimization study, which found that 68% of users searching for hospital addresses and phone numbers expect to see the exact street address, ZIP code, and a working phone number within the first few sentences of a result.
Helpful tips and tricks for Adventhealth Jacksonville Fl Address Info You Need Now
Can you schedule an AdventHealth Jacksonville appointment by phone?
Yes. Patients can schedule AdventHealth Medical Group appointments by calling the clinic's direct line-for example, (904) 674-2699 for the Timuquana Road location in Jacksonville-or by using the online scheduling portal on adventhealth.com. Centralized scheduling teams typically handle new-patient and follow-up visits, routing calls to the appropriate department based on the requested specialty.
What if the AdventHealth Jacksonville phone number is busy?
If the main AdventHealth Palm Coast number or a Jacksonville clinic line appears busy, patients are advised to call the AdventHealth toll-free line at (855) 774-5433, which routes calls to overflow staff during peak hours. Many clinics also offer after-hours messaging through patient-portal platforms, where a team member can respond within 24 hours for non-urgent requests.
Is there a physical AdventHealth hospital in Jacksonville proper?
As of 2026, there is no standalone "AdventHealth Jacksonville" hospital within Duval County; instead, residents are served by nearby campuses such as AdventHealth Palm Coast and by AdventHealth-affiliated medical groups inside Jacksonville. These AdventHealth Medical Group practices operate under the same care philosophy and electronic health-record system as the larger hospital campuses, allowing for coordinated referrals and follow-up.
What is the AdventHealth customer support phone number used for?
The nationwide AdventHealth toll-free line, (855) 774-5433, is used for general inquiries, such as hospital billing questions, insurance authorizations, and account management. It is also the primary entry point for patients who cannot reach a specific campus or clinic directly and need assistance transferring to the correct department.
How often do AdventHealth locations update their contact details?
AdventHealth typically updates its central contact information whenever it opens a new campus, rebrands, or consolidates call-center operations, with major changes occurring roughly every 2-3 years. For example, the 2013-2015 transition from Florida Hospital to AdventHealth led to a system-wide update of addresses, phone numbers, and website URLs, which were then propagated across public directories and third-party listings.
Can I trust third-party sites listing AdventHealth Jacksonville numbers?
Third-party directories such as health-grade platforms or business listings can carry useful information, but they are not always synchronized with the latest AdventHealth corporate updates. Users seeking the most accurate AdventHealth Jacksonville phone or address should cross-reference these sites against the official AdventHealth location finder and, when possible, call the front desk to confirm.
What time zone should I use when calling AdventHealth Jacksonville locations?
Most AdventHealth facilities in Florida, including AdventHealth Palm Coast and Jacksonville-area clinics, operate in the Eastern Time Zone (ET), which follows Eastern Standard Time (EST) from November to March and Eastern Daylight Time (EDT) from March to November. Patients scheduling appointments over the phone should verify operating hours in ET, especially if calling from states that use Central or Mountain Time.
Are there any fee-based phone directories for AdventHealth contacts?
AdventHealth does not charge patients to obtain its public hospital phone numbers or addresses; these are freely available on its website and through local listings. Some third-party business-data platforms may bundle AdventHealth contact details into subscription reports, but those are aimed at enterprises and not required for standard patient navigation.
How can I tell if a phone number is for AdventHealth vs. another hospital system?
To distinguish AdventHealth phone numbers from other systems, patients should look for the AdventHealth logo, the text "AdventHealth" in the caller-ID description, or confirmation that the number appears on adventhealth.com under the "Contact Us" or "Find a Location" sections. Many AdventHealth numbers also carry central area codes associated with Central Florida (such as 407, 386, or 863) even when serving northern Florida regions like Palm Coast and Jacksonville.